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Privacy Policy

Last updated: 18 June 2026

Overview

SkinBerry ("SkinBerry," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to skinberrybeauty.com and any related services we offer (the "Service").

Because SkinBerry creates skincare for tweens and teens, we take privacy — and especially children's privacy — seriously. Please read the Children's Privacy section below carefully.

By using our site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information you give us. When you shop, create an account, contact us, sign up for emails, or enter a promotion, you may provide your name, email address, shipping and billing address, phone number, and order details. Payment card information is collected and processed by our payment processors — we do not store full payment card numbers ourselves.

Information collected automatically. When you visit the site, we and our service providers automatically collect certain device and usage information, such as your IP address, browser type, device identifiers, pages viewed, referring pages, and the dates and times of your visits. We collect this through cookies and similar technologies (see the Cookies section).

Information from third parties. We may receive information from our service providers — for example, our e-commerce platform, payment processors, shipping carriers, and analytics or advertising partners — to help us operate the Service and prevent fraud.

2. How We Use Your Information

We use the information we collect to:

  • process, fulfill, and deliver your orders, and communicate with you about them;
  • create and manage your account;
  • provide customer support and respond to your inquiries;
  • send you marketing emails and updates where you have opted in, and let you opt out at any time;
  • personalize and improve your experience on the site;
  • detect, prevent, and address fraud, security issues, and technical problems; and
  • comply with our legal obligations and enforce our Terms & Conditions.

3. How We Share Your Information

We do not sell your personal information for money. We share information only as described here:

  • Service providers. We share information with companies that perform services on our behalf — including our e-commerce platform (Shopify), payment processors, shipping and fulfillment providers, email and marketing platforms, and analytics providers — so they can perform those services for us.
  • Advertising partners. We may share limited information with advertising and analytics partners to measure and deliver advertising. Depending on your state, this activity may be considered "sharing" or "targeted advertising," and you can opt out (see Your Choices and Rights).
  • Legal and safety. We may disclose information if required by law, subpoena, or legal process, or to protect the rights, property, or safety of SkinBerry, our customers, or others.
  • Business transfers. If SkinBerry is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to keep the site running smoothly, remember your preferences, understand how the site is used, and support marketing. You can manage your preferences through our Manage Cookies page or your browser settings. Some cookies are necessary for the site to function, and disabling them may affect your experience.

5. Children's Privacy

Our products are designed for tweens and teens, but our website and online store are intended to be used by adults (parents and guardians) or by minors under adult supervision. We do not knowingly collect personal information from children under 13 without verifiable parental consent, in accordance with the Children's Online Privacy Protection Act (COPPA).

If you are a parent or guardian and believe your child under 13 has provided us with personal information without your consent, please contact us at support@skinberrybeauty.com. We will take reasonable steps to delete that information promptly.

We encourage parents and guardians to be involved in their children's online activity and to supervise any account creation or purchase made on our site.

6. Your Choices and Rights

Marketing. You can opt out of marketing emails at any time by using the unsubscribe link in any email or by contacting us. We may still send you transactional messages about your orders.

Cookies and tracking. You can manage cookies through our Manage Cookies page or your browser settings.

State privacy rights. Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to opt out of targeted advertising or the "sale" or "sharing" of your personal information. To exercise any of these rights, contact us at support@skinberrybeauty.com. We will not discriminate against you for exercising your rights, and we will verify your request before acting on it.

7. Data Retention

We keep your personal information for as long as needed to provide the Service, fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our site may contain links to third-party websites and services that we do not control. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

SkinBerry
[Address to be updated with new]
support@skinberrybeauty.com