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    Accessibility Statement

    Last updated: 18 June 2026

    Our commitment

    SkinBerry is committed to providing a digital experience that is welcoming and usable for as many people as possible, including those who rely on assistive technologies like screen readers, magnification, and keyboard navigation.

    We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the internationally recognized standard for accessible web content, and we support the goals of the Americans with Disabilities Act (ADA). Accessibility is an ongoing effort, and we are continuously investing in improvements to remove barriers and create an inclusive experience for all users.

    Our accessibility efforts

    To support an accessible experience, we work toward:

    • Ongoing reviews: We conduct regular internal and independent accessibility reviews to identify and resolve potential barriers.
    • Technology & training: Our development and design teams continually enhance our platform and build their skills to meet and exceed accessibility standards.
    • User-centered improvements: We actively incorporate feedback from our community to make the experience better for everyone.

    In practice, this means we work toward text alternatives for meaningful images, clear and readable color contrast, full keyboard navigation, a structure that works with screen readers, and forms and buttons that are clearly labeled and easy to use.

    Technical specifications and compatibility

    Our website is designed to be compatible with the following assistive technologies and environments:

    • Latest versions of major web browsers (including Google Chrome, Apple Safari, Mozilla Firefox, and Microsoft Edge).
    • Standard screen readers such as NVDA, JAWS, and VoiceOver.

    Our website relies on HTML, WAI-ARIA, CSS, and JavaScript to work with your particular combination of web browser and any assistive technologies or plugins installed on your device.

    Third-party content

    Our store is hosted on Shopify, and some content or features may come from third parties. While we strive for an accessible experience throughout, we may have limited control over third-party content. We do our best to choose partners who share our commitment to accessibility.

    We want to hear from you

    Your feedback is essential in helping us maintain and improve our accessibility standards. If you have trouble using any part of our site, or you have a suggestion for how we can make it better, please reach out and tell us where you ran into a problem and what would have helped.

    Email: support@skinberrybeauty.com

    Response time: We strive to acknowledge and address all accessibility-related inquiries within 3–5 business days.

    SkinBerry
    [Address to be updated with new]
    support@skinberrybeauty.com